MakeMyTrip.com — Wrong flight timing - refund | |||||
We have booked a 2 flight tickets worth rs8600 on make my trip on Sep29th 2015. We have booked around 2 pm. The actual flight timing was 12.30 pm it seems and when we reached airport, the Aircosta people told, make my trip website has shown it wrongly. When we asked for the refund, everytime they are telling, we apologize as the fault is from our side, we would look into this matter seriously and within 2 days we will process the refund. 20 days passed away with every 2 days complaints. No responses. The are not genuine as we think. Our booking ids are NF[protected] and NF[protected]. The more annoying thing is, they say they would revert within 4 days. They have not reverted back anytime. Hope everyone knows they have no chance of calling back. Then how do they say this stupid thing. Was this information helpful? | |||||
2 Comments | |||||
Comments
Dear Mr. Venkatchalapathy,
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have we have initiated a refund for INR 3239/- on your booking which we have received from the airlines.
Do note we have already refunded:
NF[protected] – 635 INR on 06th October.
NF[protected].00 INR & 3, 938.00 INR on 21st October
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have we have initiated a refund for INR 3239/- on your booking which we have received from the airlines.
Do note we have already refunded:
NF[protected] – 635 INR on 06th October.
NF[protected].00 INR & 3, 938.00 INR on 21st October
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care