MakeMyTrip — Confirmed Hotel Voucher is being threatened to be cancelled

Suresh62

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 122016
Website:	makemytrip.com

After issuing a confirmed hotel voucher for 3 nights stay, and offering an e coupon discount at the time of booking, now they are threatening to cancel a confirmed hotel booking voucher, claiming that they had a technical fault. It is a contractual obligation of an offer given and offer accepted, on the basis of which payment was received from me as the customer. The booking ID for the confirmed hotel voucher is NH[protected]

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MakeMyTrip India customer support has been notified about the posted complaint.

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MakeMyTrip India Customer Care

from Delhi, Delhi

Verified Support

Dear Subramanian,

Greetings from Make My Trip

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint please note that due to technical glitch on our website we will not be able to confirm this booking for you and full refund would be processed accordingly to your respective mode of payment.

Assuring you best of our services.

Team-MakeMyTrip Care