[Resolved] MakeMyTrip India — 3rd class dirty hotel

Espy

from Gurgaon, Haryana

Address:	401107
Website:	Make my Trip.com

Such a bad deal from Make my Trip. First day of my trip in Delhi they said its a 3star hotel but instead of a 3star hotel it was a dirty lodge with dirty smelly toilets and room. No good service and no water to drink. Such a rip off. Even the call center advisors were not helpful and disconnected my call. I was left stranded in an unknown place. I left from Delhi to come back home to Mumbai. I want my money back since no good service

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Aug 9, 2021

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Verified Support

Dear Espy,
Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care