[Resolved]  MakeMyTrip India — abroad tour package

Address:

Delhi, New Delhi, Delhi

Dear sir/ ma'am

We (I along with my wife) contacted makemytrip company for a tour package across european counties. They took advance money of 81 k from us wherein the total cost of the trip was told as 2.9 lakhs. We followed every instruction as given by them and they asked us to visit vfs delhi with necessary documents for visa processing. We visited delhi and applied for the same, submitted the documents and paid 14 k fees. Later on, we have been called again by vfs delhi to collect our passports by submitting the original receipt. We opened the envelope and found, our visa is refused. We contacted again mmt and they said, they could not guarantee of its approval and also they denied to refund any amount.

We are still sitting here, lost almost 1.1 lakhs in exchange of no service or good

Please address the issue

Yours faithfully
Pranav kumar gupta
Aditi das