[Resolved]  MakeMyTrip India — account debited twice for same flight booking

Website:www.makemytrip.com

I had two flight bookings :
1. From chennai to hyderabad (Scheduled on january 03, 2019, trujet 2t-501). The payment made on december 31, 2018 on makemytrip via paypal platform.
2. From mumbai to chennai (Scheduled on december 16, 2018, jet airways 9w - 467). The payment made on october 22, 2018 on makemytrip via paypal platform.

On going through my account statement, i had observed that i was charged twice, for both the bookings. I request refund for both of them immediately.
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Mar 1, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2019
MakeMyTrip India Customer Care's response
Dear nivedhac

We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: -

• MakeMyTrip Booking Id.
• Correct Email address or number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Complaint comments 

Comments

it is impossible to check such type of the complaint as the text has no attachment:-
- full name of one of the service providers:
a) the legal name of the bank
b) the oerator of the site, where card had been
c) the operator of site
- order number
- copy of paymenrt details;
- full name of the complainant;
- what exactly is requested by the claimant in 1-2 sentances.

Such type of claims can be adressed directly to the bank (card issuer) or
to the operator of the site, where the passenger had purchaced the e-ticket.
The duty of the recepient of the complaint, if the complaint is legally binding to, is to refund within 15 days.
In 15 days, if no refund or no satisfied decsion, all disputes shall be resolved via the local court only.

Note, it is usless to request the same subject matter more than 2 times from the same service provider.

I am not associated with the above service providers (MakeMyTrip via Paypal ).

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@
Thi ssite does not allow to make the editting.
The above corrections for above text are:-

a) the legal name of the bank - most common reson of the payment error
or
b) the oerator of the site, where payment card had been accepted
or
c) the operator of site, where the passenger had made purchace of e-ticket.
We have booked our honeymoon packages for Thailand everything was good when we made our final payment that's it the agent wasn't responding well very bad costomer care

Sir we have checked in ur hotel nahargarh palace. This hotel is poor as per money. We have paid 1700 rs but we get a 200 rs room
We are always ur customers, but we are getting this stupidity
Pls give our money back or make our check - in at other hotel.

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