MakeMyTrip India — Account Details are not secure

Hi every one,
My case was to Delete my MMT account because i can see my account was using by others .Even i changed the password of my login but also my account is getting logged in by my old password. So
i tried calling MMT customer care but the Automated voice said, Due to covid please use the MMT web site for your query and bookings. There i went to chat support but also same repeated worthless bot gave the same repeated answer send a mail to Privacy2, even i did . The support are very quick in action that they responded 2 days after and said it will take 5 days to delete my account. This is how MMT react to keep the account secure .Then i waited for 5 days and after my several followups they responded that we have deleted . I tried login to my account and my account is successfully logging in . Then again account is not deleted with screen shot attached. Again after 2 days they responded your account is deleted . Again i tried logging in and it was successfull. Again i responded that account is still not deleted. But till now i dint get any single response from the team even after my several followups . what a cstomer support . MMT shoud understad the inportance of personal data of a customer. MMT please make sure you adhere Security and privacy police . Im frustrated really. I will neve ever come back to MMT again.
Was this information helpful?
No (0)
Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8084
    Pending
    0
    Resolved
    3069
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information