[Resolved] MakeMyTrip India — Air Costa refund | |||||
I have made a flight booking for 4 March 2017 from Banglore to Jaipur in air Costa via makemytrip However the air Costa airline became non operational and the flight got cancelled I have had my words with air Costa customer engineer who stated that my refund amount of Rs 4519 have been processed to makemytrip and asked me to contact them to get the amount transferred to my account. When connected to mmkt customer people for the first time they stated I will get money within 3-4, working days.I waited for like two weeks I didn't received any money . When I contacted mmkt people again they said that they have not received money from air Costa ... Then the mmkt customer service person named Jasmin John said that she will follow up with me and keep me updated with the status it's been over a month now I haven't heard from her ... Not have I received my refund... Very upsetting to see how makemytrip people are fooling the customers around and proving them that the trust is not worth ... Was this information helpful? | |||||
Jun 5, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 05, 2017 MakeMyTrip India Customer Care's response Dear Deepshree, Greetings from MakeMyTrip!! We are sorry to read about the issue, In reference to your complaint regarding wrong baggage. We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Regards, Team-MakeMyTrip Care | |||||
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Comments
The complaint does not seem to be about baggage loss! Gosh they need to read the complaint at least
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