[Resolved] MakeMyTrip India — air ticket booking

Venu.Jai

from Hyderabad, Telangana

Address:

500087

At about 8:00 am on 02 mar 2019, i was booking a spicejet ticket from kozhikode to chennai for 14 mar 2019. The booking and payment information was entered and the bank site details were also updated. I entered the otp for cc payment and also got an otp from the credit card (Axis bank) regarding debit of rs 2920/-at 08:16 hrs.

However, makemytrip stated that booking held up by bank. I have not got any booking reference or any other details by which i can check back with make my trip.

I called makemytrip helpline[protected] and gave the mobile number registered for the sale ([protected]). Makemytrip refused to recognize the mobile number. Since i do not have an account with makemytrip, i do not have any other means to either query or complain

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Apr 17, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

MakeMyTrip India Customer Care's response Dear Venu,

Regret the inconvenience

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.

Regards,
Team- MakeMyTrip Care