[Resolved] MakeMyTrip India — air ticket cancellation

MAYUR M DARBAR

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400080

Respected sir/ma’am,

At the time of cancellation for my trip booking from make my trip booking id: nf[protected] make my trip mobile application showed me free cancellation on their mobile application and that the refund amount after cancellation is rs.1, 696/- which is in full but at the time of refund make my trip just sent me a refund of rs.251/- instead of rs.1, 696/-.

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Jan 19, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2017

MakeMyTrip India Customer Care's response Dear MAYUR M DARBAR

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, in reference to your complaint, the booking is cancelled with applicable cancellation charges (Airline + MMT) and accordingly, refund has been processed. Cancelation charges are already mentioned on the e-ticket shared with passenger and also, same are mentioned at the time of booking. We thank you for writing to us.

Assuring you best of our services.
Team-MakeMyTrip Care