| Address: | Gurgaon, Haryana, 122016 |
| Website: | makemytrip |
From: Timir Doshi
Subject: Fwd: Reference ID:[[protected]] schedule change
Date: March 12, 2016 at 8:44:38 PM GMT+5:30
To: "consumercomplaints.in"
Cc: MakeMyTrip, [protected]@airlinerepservices.com.au, groups.[protected]@airlinerepservices.com.au, [protected]@malindoair.com, shailesh.[protected]@malindoair.com
Dear Sir,
Pl. have a look at the dates below since last 3 to 4 months Makemytrip is unable to reply me. Such a ridiculous services from Makemytrip.
I hope consumer complaint can do something about this. There is a cancellation of Flight for 1 sector and i am not getting refund of that sector.
If i do not get a support from Consumercomplaint department i will go on complaining to higher authorities also and keep on doing this as makemytrip is not responding me for the refund of cancellation of flights.
FURTHER SIR PLEASE ASK MAKEMYTRIP to remove Mr.NITIN SAINI as he is not attending to any of his customer as we just put on hold for 30 minutes if we ask them to transfer the phone to him and junior persons do not able to resolve the problems….
regards,
TIMIR DOSHI. (Manager - Marketing).
308/309 Devraj mall, Opp. Madhuram hall, Harishankar Joshi Road,
Dahisar (E), MUMBAI - 400 068. India. Tel/Fax.28481519 Cell:- + 91 - [protected]
E-mail :- [protected]@omtechnicalsolutions.com, [protected]@omtechnicalsolutions.com
Web :- www.omtechnicalsolutions.com
Begin forwarded message:
From: "MakeMyTrip"
Subject: Reference ID:[[protected]] schedule change
Date: February 13, 2016 at 6:37:58 PM GMT+5:30
To: [protected]@omtechnicalsolutions.com
Reply-To: "MakeMyTrip"
Image
Subject
schedule change
Response By Email (Raju Yadav) (13/02/2016 06.37 PM)
Greetings from MakeMyTrip!
At the outset, we sincerely apologize for the unpleasant instance. .
With the reference to the Booking ID NN[protected], We would like to inform that we are working on your query. we are unable to get in touch with airline. Also revert is pending by their end. so we request you to kindly wait for 24 working hrs. so that we can resolve your query and assist you.
For any further assistance we are available round the clock on our toll free number[protected]MTNL/BSNL) /[protected]Airtel) /[protected]Any Landline).You may also write to us through reply email or writing to [protected]@MakeMyTrip.com or visit us at www.MakeMyTrip.com.
We care for you and value your business with us and look forward in assisting you with all your future travel plans.
Yours Sincerely,
Raju yadav | Customer Service Team
MakeMyTrip.com
243 SP Infocity, Udyog Vihar Phase I
Gurgaon -122016 (Haryana)
All Major Mobile Operators:[protected]
Tel:[protected],[protected]
E-Fax number is 0124 – 4781801
E-mail: [protected]@MakeMyTrip.Com
Response By Email (Minakshi Sharma) (10/02/2016 08.19 PM)
Dear Mr.Doshi,
Greetings from MakeMyTrip!
At the outset, we sincerely apologize for the unpleasant instance. .
With the reference to the Booking ID NN[protected], We would like to inform that we are working on your query. we are unable to get in touch with airline. Also revert is pending by their end. so we request you to kindly wait for 24 working hrs. so that we can resolve your query and assist you.
For any further assistance we are available round the clock on our toll free number[protected]MTNL/BSNL) /[protected]Airtel) /[protected]Any Landline).You may also write to us through reply email or writing to [protected]@MakeMyTrip.com or visit us at www.MakeMyTrip.com.
We care for you and value your business with us and look forward in assisting you with all your future travel plans.
Yours Sincerely,
Minakshi Sharma| Customer Service Team
MakeMyTrip.com
243 SP Infocity, Udyog Vihar Phase I
Gurgaon -122016 (Haryana)
All Major Mobile Operators:[protected]
Tel:[protected],[protected]
E-Fax number is 0124 – 4781801
E-mail: [protected]@MakeMyTrip.Com
Customer By Email (DHEERENDRA DUBEY) (09/01/2016 12.15 AM)
Many thanks for your reply but we would like to know what is the schedule changes?
Also what about the refund of our tickets for KL to Penang?
regards,
TIMIR DOSHI. (Manager - Marketing).
308/309 Devraj mall, Opp. Madhuram hall, Harishankar Joshi Road,
Dahisar (E), MUMBAI - 400 068. India. Tel/Fax.28481519 Cell:- + 91 - [protected]
E-mail :- [protected]@omtechnicalsolutions.com, [protected]@omtechnicalsolutions.com
Web :- www.omtechnicalsolutions.com
Visit our Stall : - HALL NO 4 C & STALL NO . HY70
On Jan 8, 2016, at 9:08 PM, MakeMyTrip wrote:
Response By Email (Amandeep Kaul) (08/01/2016 09.08 PM)
Dear Mr.Doshi,
Greetings from MakeMyTrip!
This is in reference to your Booking ID NN[protected]. Please note that the airline has made certain changes to its flight schedule, altering your travel plans in booking id.
Kindly find the attachment of the e-ticket in the e-mail.
If you are not comfortable with revised timing & need an alternate arrangements we would request you to please call airline for same.
Inconvenience regretted.
Also please be noted:- In case your booked airline is Lufthansa airline, so we would request you to get your changes done with 14 days from the schedule change effective date, because post 14 days charges will applicable to change your travel plans.
For any further assistance we are available round the clock on our toll free number[protected]MTNL/BSNL) /[protected]Airtel) /[protected]Any Landline).You may also write to us through reply email or writing to [protected]@MakeMyTrip.com or visit us at www.MakeMyTrip.com.
We care for you and value your business with us and look forward in assisting you with all your future travel plans.
Yours Sincerely,
Amandeep Kaul | Customer Service Team
MakeMyTrip.com
243 SP Infocity, Udyog Vihar Phase I
Gurgaon -122016 (Haryana)
All Major Mobile Operators:[protected]
Tel:[protected],[protected]
E-Fax number is 0124 – 4781801
E-mail: [protected]@MakeMyTrip.Com
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