| Website: | www.makemytrip.com |
Let me start by saying that this is the worst company to deal with, and i believe i did the biggest mistake by booking my tickets through them. I had booked tickets for last year and due to death in the family, i had to cancel my trip. Everybody refunded my expense (Hotel, other united flight), but make my trip was not only didn't care but also refused to make anything easier for me.
When i called them to rebook, it took me 1 hour every time to get to them and every time they would disconnect the call or tell me that they will call me, and i would never get any call! I was able to connect one time after 15 days of trying and they said the fare difference is 1800 dollars!
I was getting a new ticket for same route for 1000 dollars, so i decided to buy that, and now i am trying to rebook my ticket, but 5 times they have told me that they will call me back as they are not able to look at the fares, and i never get any call back.
Customer service reps are not only rude but also extremely unhelpful. Tears well up in my eyes when i have to think about dealing with mmt. If i could warn everyone from top of a roof then i would to not book anything through this company. It is so much easier to book directly from airline.
Stay away guys and i wish i could get some of my money back! Was this information helpful? | 
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