[Resolved]  MakeMyTrip India — Amount debited but no flight ticket

I have tried to book a flight from Thiruvanathapuram to Chennai for the 9th of December 2021 on 7th December by an Indigo flight departing at 1900 hrs through their website as their app was not working properly. The process went through and my account got debited for Rs 5, 034.00 but in the next step the page went back to the previous page with out booking confirmation. I checked on the app and there was no booking available nor any reference.

I have been using Makemytrip for over 8 years now and have not faced such an issue. What is surprising is that there is no chat contact or email contact.

Makemytrip, please refund my money by getting in touch with me.

Date of booking[protected]
Time of booking : around 11:00 PM

I don't want to be disappointed by your company.