MakeMyTrip India — Amount deducted but booking failed and No refund

I have booked the train ticket in make my trip and the payment mode was Amazon pay. Amount of rs.557 has been deducted from my end and credited to make my trip but the booking has failed and there is no refund and no response from them.
Here are the details

MakeMyTrip ID NR[protected]A1
Transaction ID P[protected]
Payment date Monday, 20 December, 2021 16:35:20 PM IST
Amount : 557 RS

I want the refund as Soon as possible