[Resolved] MakeMyTrip India — Amount deducted but booking unsuccessful

docglitter

Jul 18, 2021

Website:

MakeMyTrip

I tried to book a hotel in Bengaluru from 8th-11th August, 2021 from MMT website. I paid through UPI...my money 11, 370 got deducted but booking showed unsuccessful. I tried to reach MMT through customer care number but the service is utter nonsence as I could not reach any executive. What am I suppose to do?? Such a big name but so poor standard of customer service...!!!

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Jul 20, 2021

Complaint marked as Resolved

There is no decent MMT customer service to be honest...i dunno why...I had to come and complaint here...also contacted them through their Facebook page messenger...they responded their...also tried calling to some phone numbers from this website...https://contactnumbersdetails.com/makemytrip-head-office-address-customer-care-email-id-support-number-helpline-number/... One of them responded and assured me the money willl be refunded back within a week... Got the refund within 2 days finally!!!

MakeMyTrip India customer support has been notified about the posted complaint.