[Resolved]  MakeMyTrip India — Amount deducted but booking was not done and shown in app

Address:

Pune

Hi,
I was trying to book bus tickets on MMT app.

Booking bus operator: Prasanna Purple Grand
From: Khamgaon
To: Pune
Date: 29/07/2022

At first amount deducted and I was asked to wait for 10-15 minutes reflect the status in MMT app. But after several hours as well the booking was not shown in app and hence tried booking again but again the same problem was faced. So I charged twice but booking was not done and is not visible to me on the app.

I am attaching the screenshot for your reference.
Also attached both the transactions.
I am not able to raise any complaint with Make my trip on any platform as booking is not shown there and booking Id is not presented to me.