[Resolved] MakeMyTrip India — amount deducted flight booking failed

[Resolved] MakeMyTrip India — amount deducted flight booking failed

S Shiba5465 from Bhubaneshwar, Odisha

Thank you for using state bank internet banking. Reference no. For makemytrip (India) pvt ltd transaction of rs. 4968.0 from a/c ending 3923 on 11-sep-18 at 13:22 is igaeijonr9. The above text i got from you. The amount deducted but ticket not booked. When i call your customer care, saying no booking on this no. What rubbish your customer care is. Even in ur website it is saying no booking in ur email id. Or in this no. How disgusting ur customer support. Very pathetic. Your customer support is very poor and not friendly. I 'll take strong action i[censored] 'll not solve the problem and my refund. Was this information helpful? No (0) Yes (0)
Oct 18, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Sep 13, 2018 MakeMyTrip India Customer Care's response Hi Shiba5465, We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care
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