[Resolved]  MakeMyTrip India — amount deducted from bank account but no booking id received

Website:www.makemytrip.com

Hi,

I am writing with utmost disgust at the customer service provided by Makemytrip. I had made a booking (Payment reference - NH[protected]P01-MAKEMYTRIP COM) few days ago from your portal.
The amount got deducted from my bank A/C yet I received no booking ID or email confirmation.

Tried calling customer service many times but absolutely no response. The automated response machine asks to key in the Booking ID. How the hell are we supposed to key in an ID which we didn't receive in the first place??

Some action needs to be taken against such mismanagement.
I WANT MY MONEY BACK NOW!

FIX THIS!

A. HANS
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Dec 2, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2018
MakeMyTrip India Customer Care's response
Hi Ashwini Satish,

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that you have got refund of the booking.

Assuring you best of our services.
Team-MakeMyTrip Care
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