Address: | Hyderabad, Andhra Pradesh, 506001 |
Website: | makemytrip.com |
I tried to book flight tickets (2) from Vishakhapatnam to hyderabad on 12th of November -2015 and I used my friends Axis debit card for the same. I was charged but didn't receive any ticket, I then contacted the Makemytrip customer care executive and he said, the money has not reached them, and for that reason, they have not processed the ticket, and requested me to book another ticket, I then spoke to Axis bank guy, and he said, you can book another ticket, and we will get the money back from the merchant.
Then, on the same date, again I tried to book flight tickets (2) from vishakhapatnam to hyderabad, but the same thing happened. Now, it has been more than a month and Axis guys say, sir, they have the money, kindly talk to them, Makemytrip toll free is my nightmare to be precise, I need to spend minimum 15 mins listening to some recorded over and over to get to speak to some one, and they say, Sir, kindly send bank statement, etc etc to [protected]@makemytrip.com, which is also done long back.
Still, they have not returned the money. I fly frequently and not just me, my companies whole team and friends fly very often, since that day, I am actively campaigning against makemytrip and had never used this app for my self or others.
I will surely make my words appear on new papers in complaint columns and will drag the company to consumer court in case the money is not returned in very near future.
They have my 14000+ and god knows how many travelers like myself are being tortured by this nonsensical company. I will surely drag them to consumer court. It is just that I am very occupied with my office work, I didn't do anything yet.
MQDM Ahmed Siddiqui
0091-[protected]
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