[Resolved]  MakeMyTrip India — Approach shown by makemytrip

Address:

Hyderabad, Andhra Pradesh

Hi, i had planned a trip to gujarat (Kutuch and gir forest) with makemytrip between 27th december to 1st jan. Initially there approach toward my request was attentive, however once i started my payments i came to realiaze that all information they had provided me was false and misleading. There were many incidents when information provided my makemytrip was not reliable and false when verified. Moreover, when i requested for a small change in the itinerary by which i was sipped to get some refund, they took mor than 7 days to process my request and also troubled me all time by asking to explain why i see there is a refund. During there telecoms they agreed and again the same day send me emails which same stuff stating need explainantion again for which we a lady had agreed. This experience with makemytrip for disgusting and have decided never to take up any deal with this firm in future.

- team based out of hyderabad
- representative - neelam mishra's reporting manager (I don't know the name of the manager) and product team associated with her.
- diserable resolution - valid information, better transporter, refund for excess kms.