MakeMyTrip India — bad room service at club mahindra,kumbhalgarh.

Address:	Vadodara, Gujarat, 390007
Website:	makemytrip.com

We had booked two rooms in your resort at Kumbakgarh thru Make My Trip Booking Id. No.NH[protected] for 25-5-17.
We had been given 2 rooms Nos.3301 and 3302 on 25-5-17.
Our holiday and vacation mood was completely destroyed and we faced one problem after another till our checkout.
1.)There were white insects in the drinking water jug put in room no 3302.
2)water clogging was in the bathroom of room 3301.
3)water leakage was below wash basin in room no 3302.
4)friz was not working properly in room 3302.
5)A C was not cooling fully.
6)used plates etc were lying in the lobby for 2 days in spite of requesting to cleaning staff.
7)Staff in general and at reception and cafeteria in particular was unresponsive, inefficient and careless to the requests of guests.
We have lodged our complaint with Make my Trip on June 1, 2017 but till today we have not received any response from them.
We are contemplating legal action and involving media including posting reviews on your and their websites to make the public aware of your bad services and unresponsive behavior.
sudhir sheth