MakeMyTrip India — Bad services at hotel

Address:

Gurgaon

I called MMT multiple times, and discussed severe health issues I.e. severe damp, smell, wet floor, broken toilet and hot water not working at hotel orchid, 4 rooms 201, 202, 203 and 204.

During call on 08/14, I requested them to advise me the proof/pictures you require for refund but you have not provided any list so far. We called MMT on 08/13 immediately after checking and informed issues encountered until then and also shared pictures. Despite promises, there has been no further communication from MMT at all earlier as well.

Due to bad hotel most of the kids are sick in family