[Resolved] MakeMyTrip India — best price guarantee programme | |||
I was looking to book international flight return tickets when i came across mmt best price guarantee programme wherein they were claiming that there price is the cheapest and in case a cheaper ticket is found within 24 hrs they would return 10 times the fare difference. So, i went ahead and booked the ticket while making payment i found another rs 2600 discount coupon over and above this scheme. So, i applied the same and went ahead and completed my booking. Later on 11th may 2019 just after making the bookiing i found rs 2500 cheaper fare on another website, with that reference i made a complaint under best price guarantee programme and to my surprise they said since i have applied discount coupon this scheme is not valid. I was shocked as if i had not applied the coupon fare difference would have been rs 5000 to which they might have given different reasoning. I now have this very bitter experience with mmt and would never recommend this to anyone in future. Was this information helpful? | |||
Jun 27, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 22, 2019 MakeMyTrip India Customer Care's response Dear Varun, Regret the inconvenience We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. Regards, Team- MakeMyTrip Care | |||
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