MakeMyTrip India — Booked a bus ticket but didn't get any booking confirmation

Address:

India

I have booked a bus from Mysore to Udupi through this MakeMyTrip company website on 09-Feb-2022. My journey was on next day 10-Feb-2022. The amount is deducted from my account, but I didn't get any booking confirmation from this company via email or phone number.
While booking it ended with "your order is awaited" after the amount deduction.

Order No: NU[protected]A1
Payment Ref No:[protected]
Amount : 907.50

I have the amount deducted message and mail with me addressing to CCAMakeMyTripIndiaPr while deducting the amount through net banking.

Through the voice recording they are not allowing me to speak to there customer service member to check on this issue. This is the worst experience.

Please consider this as major issue and refund the amount as soon as possible. Please consider this as a humble request.