[Resolved]  MakeMyTrip India — booking confirmed but ticket not given and not cancelled also.

Address:

400703

I have booked ticket for 20112017 and rescheduled to 20092017 by paying charges of rs 6422.
After payment even after 4 hours no confirmation email received.
Called more than thrice to help line for update they have hold the line for 45 to 55 mins and not responded.
Three email sent with all details and screenshots but not a single call for courtesy (Received one call kolkatta for two rings and disconnected and immediately sms stating that my no was not reachable and now its your turn to call our help line)

How to resolve the issue
I have paid amount for tomorrow ticket its booking done or not
Why make my trip is not responding call or email
Even r while writing this complain my call is on waiting at make my trip help line 35 mins is over.

Booking done at 19.28 hrs and now at 22.44 hrs no responce from make my trip

What about money
What about refund
What about booking
What about cancellation

Its technical error due to heavy rain in mumbai on 19092017 customer like us has to loose money or its clear cheating by make my trip.

Shall i lodge police complain in near by police station or what