[Resolved] MakeMyTrip India — booking id generated but ticket not generated on time

Onkar Chandurkar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400014

Booking id : nf [protected].
Email sending me the e ticket has yet not been sent on the email address. The ticket was shown in make my trip account and customer chat prompted that there is no ticket booked. The sms of the booking was belatedly sent at 15:56 hrs i. E. 26 mins after the flight had departed. I had to make alternate arrangements. And also the e mail attaching the e-ticket has not been received yet (I. E. 16:54 hrs) after the flight has landed at its location.in view of these lapses and deficiencies on your part please refund the money charged for the said transaction immediately.

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Apr 6, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Feb 24, 2019

Updated by Onkar Chandurkar Please read the line in the complaint as : The ticket was "NOT" shown in Make my Trip Account and customer chat prompted that there is no ticket booked.

Verified Support

Mar 06, 2019

MakeMyTrip India Customer Care's response Dear Onkar,

Regret the inconvenience

We have processed the full refund of INR 4735 on 25-Feb-19 and the Refund Reference Number for the transaction is #T67439

Regards,
Salman Ahmad

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Comments

Pooja Turakhia Ghelani

from Murgud, Maharashtra

Hi I had book my holiday Europe trip from mmt in spite of so many they were not replying but one they replied staying we will refund but from 2 months they are not refunding nor any communication nor answering the calls booking idIN1B[protected] they replied answering so rudely