For Booking ID - NF[protected], I have paid partially through my credit card and partially through MMT wallet. However due to Covid this booking (done in Jan'20) got cancelled and the refund has been issued in Jan'21. However in the meanwhile my wallet money became liable to expire but coz I didn't had the opportunity to utilise the same wallet money as it was pending for reversal hence this shouldn't be shown as expired. But while refunding me for this cancelled booking, my wallet money has been shown as expired and therefore this is not a right thing.
Hence kindly add this wallet money to my wallet and allow me to use the same.
For amount paid through card, as you can't reverse to original source...you have asked me for bank/wire transfer details and also to authenticate the same using OTP which i should receive on my registered mobile number. However my registered mobile number is not active, hence can't validate the banking details therefore requesting you to either transfer the money to original source or allow me to send the details through my validated registered email address.
Looking forward for quick response. Was this information helpful? | 
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