MakeMyTrip India — Booking id: nh[protected]. Worst experience with makemytrip | |||||
My Booking ID: NH[protected] .The booking was ZO Rooms Jambleshwar Temple Candolim. It was Confirmed on 12 th August 2015. Which was 5 months prior to my booking date(30 th December 2015).I have paid sum of 16190 INR. Almost 15 days back I came to know my booking was cancelled because they have sold out the room what was earlier confirmed to me(I have paid the total amount 4 months back).So I have complained to makemytrip about that. I have started calling them 20-30 times per day but after there was no action from their side. Ultimately 4 th December I have escalated the issue. After that each time I called them they have given me same reply that it will be resolved in 24 hours. A guy name Prashant from stuck team told not to cancel the booking and promised to give me alternate hotel. After that 11 days over, stuck department almost stopped to take my call. I have tried 30 times in average to get them . today when I got line they let me know it will be tough to arrange alternate hotel, due to price is increased now. I have booked hotel 5 months back. Now they are cancelling the confirmed booking because they are going to resell the room booking in high price. My Question is:- 1. Who will compensate the interest of the total money what I have transferred to makemytrip account using credit card? 2.I bought non refundable flight ticket after getting booking confirmation from makemytrip. who is going to Compensate that money. 3. Last 12 days I have called make My trip minimum 250/300 times just to get Alternate hotel which will bring back smile to my Family. Who is responsible for my mental harassment? I have decided to fill case in Consumer Protection Act. Beware of makemytrip. They will cheat you Regards, Pramit Chakrabarti ([protected]) Was this information helpful? | |||||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi
We guys should teach them lesson all are facing refund problems and not responding timely
Regards
Niraj
We guys should teach them lesson all are facing refund problems and not responding timely
Regards
Niraj
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Pr Pramit Chakrabarti on Dec 14, 2015
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My Booking ID: NH[protected] .The booking was ZO Rooms Jambleshwar Temple Candolim. It was Confirmed on 12 th August 2015. Which was 5 months prior to my booking date(30 th December 2015).I have paid sum of 16190 INR. Almost 15 days back I came to know my booking was cancelled because they have sold out the room what was earlier confirmed to me(I have paid the total amount 4 months back).So I have complained to makemytrip about that. I have started calling them 20-30 times per day but after there was no action from their side. Ultimately 4 th December I have escalated the issue. After that each time I called them they have given me same reply that it will be resolved in 24 hours. A guy name Prashant from stuck team told not to cancel the booking and promised to give me alternate hotel. After that 11 days over, stuck department almost stopped to take my call. I have tried 30 times in average to get them . today when I got line they let me know it will be tough to arrange alternate hotel, due to price is increased now. I have booked hotel 5 months back. Now they are cancelling the confirmed booking because they are going to resell the room booking in high price. My Question is:- 1. Who will compensate the interest of the total money what I have transferred to makemytrip account using credit card? 2.I bought non refundable flight ticket after getting booking confirmation from makemytrip. who is going to Compensate that money. 3. Last 12 days I have called make My trip minimum 250/300 times just to get Alternate hotel which will bring back smile to my Family. Who is responsible for my mental harassment? I have decided to fill case in Consumer Protection Act. Beware of makemytrip. They will cheat you Regards, Pramit Chakrabarti ([protected])