[Resolved] MakeMyTrip India — Booking with Makemytrip - Indigo airlines

Devi Jayaraaman

Website:

makemytrip

My uncle booked a round trip ticket from chennai to mumbai thru makemytrip. Inspite of having a valid PNR & ticket he was not allowed to board the Indigo airlines saying the flight was full.The staff at the airport behaved rudely with him and asked him to pay a base fare of Rs.12k so that they can accomodate him in the next available flight. After raising a complaint with the helpdesk - makemy trip has now arranged to refund Rs.500 for no fault of his.

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Oct 13, 2016

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2016

MakeMyTrip India Customer Care's response Dear Devi Jayaraaman

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care