[Resolved] MakeMyTrip India — bookings cancellation | |
We had booked 3 rooms in a hotel of coorg... But on the day of our check in we found that all the routes to the hotel were heavily flooded... Before going there we had contacted the hotel to check the situation there... But we were mis lead by them...in the very morning were roaming here and there for a decent hotel... We tried to contact the customer care but no body received the calls... Please understand that it's a situation related to natural calamity and was unavoidable... I humbly request you to cancel our booking as we could neither got to see the hotel nor took the service for which we had paid The booking details are as follows: Booking id: nh[protected] Was this information helpful? | |
Mar 30, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Feb 13, 2020 MakeMyTrip India Customer Care's response Dear Harita, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the correct booking ID so that we can assist you further. We are unable to trace the details with the email address and phone number provided by you. Regards, Team- MakeMyTrip Care | |
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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