[Resolved] MakeMyTrip India — bus cancellation

Lally5445

from Jalandhar, Punjab

Address:	144023
Website:	Makemytrip.com

Sir/madam meine 7 july ki ticket booking ki thi 4pm sham ki make my trip aap se... Koi technical problem k karan (E-ticket) meri 7 july morning 8am ki ban kar aagi.. Then meine makemytrip customer care and indo-canadian ko call karke timing change karne ko bolna but dono customer care walo ne timing change nahi kiya aur muje bola ki apko new booking karni padegi meine kaha fer cash refund ho jayega and makemytrip wale customer care wale ne keha apka 100% refund apke bank account mei aa jayega 1 week k andar... But cancel ticket ka refund abhi tak mera refund 264 rupee mile hai ticket 2026 rupee ki thi baaki ka abhi tak nahi mila... Muje pending cash provide refund kiya jaye

Manveer singh
Mobile [protected]
Makemytrip bus id no - nu[protected]

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Nov 6, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

MakeMyTrip India Customer Care's response Dear Lally5445

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, while validating your case we have found that, our management team has handled your case and processed balance refund of Inr 1762/- on 25-Sep-17 with refund reference number#[protected]. The same should now be reflecting in your account. We thank you for writing to us.

Regards,
Team-MakeMyTrip Care