[Resolved]  MakeMyTrip India — Bus cancelled and no refund

Address:517501

I booked 3 bus tickets on makemytrip before 3 days of journey. The bus operator had informed that the bus was cancelled just before the departure time. They told to ask the customer care of makemytrip. I mailed them the complete details and they said to wait for 24 hours. One week completed and there is no another reply from makemytrip. My booking id numbers are nu[protected], nu[protected], nu[protected].
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Jul 14, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2017
MakeMyTrip India Customer Care's response
Dear majeti ramakrishnanjaneyulu,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint while validating the issue we have found that the booking id's are not correct as we are unable to fetch any details by these id's.

Please provide us with the following details: -

• Booking ID or
• Correct Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
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