[Resolved]  MakeMyTrip India — cab driver refused to bring us back from auli to noida

Address:

Gurgaon, Haryana, 122016

I booked a cab from Noida to Auli for to and fro journey through makemytrip on 19th Jan'19 to 24th Jan'19. We paid the whole amount at the time of booking. Cab was 4 hours late due to which our whole trip destroyed. We missed our cable lift from Josimath to Auli and had to go with cab till Auli. In next two days due to snowfall cab got stuck there and we informed the same to MMT and we were told to pay Rs 5000/- extra to driver to get the cab in Josimath. We arranged to pay that amount to driver through someone else. After getting money from us driver refused to bring us back from Auli to Noida
This is really a cheater and fake company. Dont trust them at all. We had to make our own arrangements to come back from there and we had with us two year old baby and she had to suffer in heavy snowfall due to ther pathetic services. We had to spent double amount to come to our home.

We are now complaining to them from 26th Jan'19 but they are not returning my money nor replying to our emails. we are continuously following up with them and they are replying we are talking to vendor team and get back to you in 24 hrs but no one bothered about this issue.

They just take customers money by cheating and making fake promises and services. I want my whole money back and the amount i paid to driver also.

This type of companies should be drag to consumer court and banned to run their fake business. They put customers in trouble and make money through them.

Booking ID NC[protected]