MakeMyTrip India — cancellation of booking

Dear officer

We could not reach tokyo narita from new delhi india as due to covid-19 our ai flight from mumbai to delhi ai-687 (Pnr hs2z9) was cancelled.
The issuing office (Makemytrip. Cpm) will open for call centre only at ist 13:30 on may 31, 2020

Hence this intimation:

Please cancel our above referred booking/ticket completely and either refund the amount to our credit card or else keep our credit balance with you to be utilized against future air ticket purchase.
Kindly confirm

Satishchandra soman and smita soman