[Resolved] MakeMyTrip India — cancellation - travel agents' varying versions | |
Hello, I have to cancel my entire flight booking (Nn[protected] owing to a medical problem with my mother neeta singh, aged 77, who was supposed to travel with me. Today, the first time i called a make my trip agent, he said the refund amount will be rs 69, 000. The second time i called an mmt agent, i was told the refund will be rs 40, 000. Now, when i checked the cancellation page online, it said the refund is rs 24, 000. I strongly object to this arbitrariness. Please be fair and refund my full amount. Regards Ruchira singh Was this information helpful? | |
Apr 8, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Feb 13, 2020 MakeMyTrip India Customer Care's response Dear Ruchira, Apologies for the trouble caused to you In reference to your complained, seems your issue has been resolved from the company side to our recent telephone interaction and email sent to you. Incase you are not happy with the resolution. Please write to us by clicking on the below link https://supportz.makemytrip.com/MyAccount/ChatHelp/LPmJpV0aH5JfqdoV1efd Regards, Team- MakeMyTrip Care | |
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