MakeMyTrip India — Cancelled Amount not Refunded

Address:

Gurgaon

Please note bookings for 2 rooms had to be cancelled. I spoke to MMT Exec and the Hotel staff.
In the below mail only one room has been cancelled.
Refund request was raised for 2 rooms.

Booking ID – NH[protected] (Refund not processed)
Booking ID - NH[protected] (Refund processed)

We stayed only for one night in both rooms.
Check out was on 3rd for both rooms.

I also spoke to the Swathi at the Hotel (Dec 9th)and confirmed that they have issued the refund to MMT.