MakeMyTrip India — Cancelled Flights and no refund

MakeMyTrip has not refunded towards the cancelled trips to and fro.
Please refer the attached that clearly states the cancellation timeline.
I cancelled the flights today and MakeMyTrip did not refund a single penny.

Their policies and compliance is very disappointing and misleading
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MMT came back confirming that they intend to refund. I went through the same and not satisfied on the refund amount. There is no substantial reason or proof on why they have only refunded 20% of the total amount of ₹31260

Very unpleasant experience with MMT

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