| Address: | JEES PAUL P, PAREKKADAN HOUSE | | Website: | MAKEMYTRIP.COM |
Sir,
I am Jees Paul P from kerala, I have booked hotel room in Golden Fern by Platina - Marayur -Munnar-kearla through make my trip app on[protected] the amount 2307 rupees . But my wife and child are hospitilised[protected] due to high fever and cold.I waited until today thinking that their illness would subside and I could continue the journey but they cannot relieve from illness.My child has 1.5 years old only. The fever become still high . I also canceled the room 35 hours ago. I waited so long in the hope of being able to travel. Kindly please refund my amount that will be very help full me to in the hospital charges. I attached doctors prescription and bill copy with this mail. I called the hotel directly and said that if it is a direct booking, they will pay the full amount after realizing the situation . I have come to know that since it was through to the mytrip app, the booking company itself has to make the refund. I have booked the room through yours app because of your trust, so I hope that you will understand the situation and take a good decision.
Booking ID – NH[protected]
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