[Resolved]  MakeMyTrip India — Cashback not processed

Address:831001
Website:makemytrip.com

I had made a hotel booking with makemytrip in November and was due to recieve a cashback by December 4th. However, despite multiple follow-up mails and calls, there has been no response from the company. They have duped thousands of customers by advertising cashback on their website, which never happened.
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Aug 6, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Same thing happened to me. They were supposed to give cashback of 600 on each of my 20 bookings ( Rs 12000 cashback)within 10 days of checkout, and still haven't received a single penny let alone Rs 12000. I have called their customer care service and even written emails to resolve the issue but got no response from them. I'd say stay away from that cheater company.
Dear Anushree Rastogi

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that cash back of Inr 1139/- has been processed from our end on 08-Dec-15. We thank you for contacting us.


Assuring you best of our services.

Team-MakeMyTrip Care

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