MakeMyTrip India — Cashback not received

Address:560048
Website:www.makemytrip.com

I have faced the following problem for booking id nf[protected] using the flynow code.
Have not recieved the cashback of 1200 .

Now contacting with the mmt customer care (Which is absolutely rubbish).They till me that it was not valid for icici bank .They have altered the t&c in their add and now sending me that link which does not contain icici bank .


Asusers of this forum like mr.Vaibhav chowdhary rightly point out(In another complaint) the archives are telling a completely different story (Clearly mentioned on all tuesdays applicable to icici bank), than the one mmt is projecting .


It is clear that mmt has altered and forging the t & c in their adds to decieve the customers now.
Its a big scam . They are not fulfilling the cashback promise and making a fool out of all o[censored]s .

The mistake has been made on their part and they are not ready to accept it . Instead they are blaming the general public for not reading the t&c .So many people will not make the same mistake (This forum itself has about 10 users posting the same complaint)

As already pointed out the customer service is absolutely useless .They say that it is not valid on icici bank transactions .
Let us hypothetically assume that you are telling the truth ( which you are not ) :-

Could you care to explain why the coupon code got applied successfully when i was doing the transaction with a bank ( which you say was not eligible for the cashback ) ?
In my common experience i have noted that whenever i try to apply a coupon which does not have the offer valid for the bank through which i do my transaction, it clearly gives me an error message stating that the offer is not valid for the bank through which i am doing my transaction !!!

Had you been telling the truth, i would have got that message, instead i got a message of the coupon being successfully applied.
.

Bloody cheats .
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MakeMyTrip India customer support has been notified about the posted complaint.
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Comments

Dear Nishant_878

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.


Assuring you best of our services.

Team-MakeMyTrip Care
Dear Nishant,

Greetings from MakeMyTrip!!

We really apologize for the inconvenience, In reference to your complaint regarding cash back. Please note that as we have investigated the issue this offer keeps on changing the banks on every Tuesday, so the deal code entered by you FLYNOW for 25th Aug15, the offer was valid on YES BANK HSBC BANK and AXIS and CITI bank.
We request you to refer below link for the same:
http://www.makemytrip.com/promotion/includes/FlightsBankOffers[protected].php

Kindly do let us know for any further clarification required for booking.

Assuring you best of our services.

Team-MakeMyTrip Care

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