Website: | www.makemytrip.com |
Website down- IT issues ???
Dear sir
I have booked a round trip ticket from Mumbai to Dar on 13th Dec and returning on 31st Jan.
Unfortunately my meetings got postponed till 21st Dec hence I wants to change the bookings to 18th Dec returning 31st Jan
My booking I'd is NN[protected] and etkt is[protected]
From morning 9:49am I am calling your call support number till this time no body is able to help me as your systems are down
I am ready to pay Rupees 4375.00 which is the charges for date change as you informed . tickets are available for the same rates as I booked on 18th Dec
Call id last one is[protected] .
This is unacceptable from such a popular travel portal .you cannot imagine this attitude.
How can you keep your site down from morning till 3pm? don't you think you are putting the customers in an auckward position?
I request all the concerned to help me to change the onward ticket to 18th December 2016 ASAP.
Regards
Mohanakrishnan
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