[Resolved] MakeMyTrip India — changed timings timings at the tym of bookings

Amit_virmani

from Delhi, Delhi

Address:

New Delhi, Delhi, 110085

Firsty i booked a package from make my trip.
Then after some time i book a flight for 1person for the same timings but when the flight got booked i got mail about my flight timings which is totally different what i booked.
I book a flight which was about 11am delhi - goa but i got about 3pm and return flight that is from goa - delhi on 27/9/17 timings was 6:20 pm but i got the flight with timings 12:45am.
They don't have a simple no. To contact them.
They have toll free no. Be its next to impossible to talk to them.

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Nov 10, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2017

MakeMyTrip India Customer Care's response Dear Amit_virmani,

Greetings from MakeMyTrip!!

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience and delay in response. Further, in reference to your complaint while validating the issue we have found that a few important details are missing.

Please provide us with the following details: -

• E-mail ID or
• Mobile Number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.
Team-MakeMyTrip Care