[Resolved]  MakeMyTrip India — charging cancellation fee by showing default date as tomorrow at the time of booking tickets

Address:New Delhi, Delhi, 110027
Website:www.makemytrip.com

I tried booking flight tickets back in the month of january using makemytrip. My issue is simply that they show the default date as the next date if you try booking flight tickets on their app where as it should show the default date as today's date.

Booked a ticket on 4th jan... I wanted to book a ticket for 4th jan however app showed the default date as 5th jan and because i didn't realise that mmt has their own stupid logic of putting default date as tomorrows date i accidentally booked the ticket (5th jan). When i got the confirmation email i realised that the date is incorrect and hence cancelled it within 10 min of booking. Made the correct booking of 4th jan immediately. They charged me cancellation fee which i should not be charged. I need my refund of that cancellation fee as it was not my fault. Mmt is showing wrong dates and charging cancellation on top of it i[censored] dont realise it.

Attaching a video which was recorded sometime back to prove them that they are wrong
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Jul 9, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
MakeMyTrip India Customer Care's response
Dear amit7732

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, while looking into your concern we have found that a few important details are missing.

Please provide us with the following details: -

Booking id or
E-mail Id/Mobile number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
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