[Resolved] MakeMyTrip India — cheated by website

Mayank Bhutani

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	makemytrip.com

This is regarding my booking id: nh[protected] for ibis hinjewadi from 4th june - 6th june checkout.
I made a booking for 1 adult and complimentary breakfast within this package which was showing very clearly to me onscreen as well.
Now, after booking i am seeing room only...
Current price of room with breakfast in mmt shows the same for what i paid for... This is really hilarious..
I had used my managers amex card for booking and dont want to cancel the same. This is highly annoying as i have paid for the services which i intended to opt but felt cheated for the same.

Unfaithfully,
[protected]

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Jul 31, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

MakeMyTrip India Customer Care's response Dear Mayank Bhutani

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, while looking into your concern we have found that a few important details are missing.

Please provide us with the following details: -

Booking id or
E-mail Id/Mobile number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care