[Resolved] MakeMyTrip India — cheating by make my trip | |
I am a black member and was informed by mail that ibwould be exempt from convenience fees On 14/9/2019 i bought an international ticket london - mumbai and return kolkata to london and was charged a convenience fee of rs 1019.00. Please refund this as i am not supposed to be charged any convenience fees per mail sent by you on 26 july 2019 when i became a mmt black member. Thank you. Ratan kumar gurtoo Mobile [protected] Was this information helpful? | |
Mar 30, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Feb 13, 2020 MakeMyTrip India Customer Care's response Dear Ratan, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the correct booking ID so that we can assist you further. We are unable to trace the details with the email address and phone number provided by you. Regards, Team- MakeMyTrip Care | |
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