MakeMyTrip India — cheating on activities, vouchers were not sent properly to my email for burj khalifa

Address:Gurgaon, Haryana

This is the second complaint, previously i lodged a complaint and no calls from makemytrip has been done, i'm extremely disappointed with makemytrip because i had booked for bhurj khalifa activity on december 12 th for which the voucher was not sent to me and i couldn't contact the local agent,
I made several international calls to make my trip and they resent the voucher after the time got over. We were not able to use the vouchers and after making so many calls and complaints make my trip is not ready to refund the money for the same. Booking i'd - 0180 - activity bhurj khalifa
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I tried booking a hotel in Mussorie through the MMT app and was redirected to a page where it showed that my booking is in progress. I was given a booking ID and amount was also deducted from my bank account. This creates a lot of problem for the customers who rely on the online apps for booking their requirements.

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