[Resolved]  MakeMyTrip India — check in denied - hotel booking after cancelled contract with hotel on makemytrip

Address:

Oyo 890 Seven Suites apartment, Zenda Chowk Sharddhanand Petrol Pump, Abhyankar Nagar, Nagpur, Maharashtra 440010, Nagpur, Maharashtra, 40010

Writing this complaint in middle of night at 2.20 am.
Checkin issue - hotel owner or servant denied for checkin as they cancelled the contract a month ago from current date 20-aug 2019.
I had raised the issue to make my trip agent named arjit and abhishek on hotline no. Of makemy trip, both of them and other agents from make my trip was just transferring the call in middle of the night at 1 am i explained the situation still they were giving template answers, "we have forward the issue to concern person and will get back to u in max 45 mints" 2 hrs passed still no call received. Just received messages issue has been resolved however it is not. I really do not understand such kind of behaviour and negligence for their customer standing on the gate of hotel in middle night. Now passed 2 hrs team is not concerned yet.
Complaints and issues, i request the team to consider this case of -
Negligence
Providing the hotel booming for which they have already cancelled the contract that means frudulence on their behalf.
Selling something which is not for sale.
Unavailability of customer support 24*7 in night (Fake promises)
Looting the customer money