[Resolved] MakeMyTrip India — Company promotes prostitution | |||||
I made a booking on make my trip's website for a hotel stay for two girls in hongkong and the place is called the australian hotel. The reviews on the website are so manipulated and the pictures are also the same. There are three hotels listed on the website with different names and the same pictures. Apparently this place is a "brothel". It has been confirmed that it is the red light area of hongkong, there are reviews on various other websites posted by the women who have lived there, they have mentioned that people approached them asking how much they would charge for a night, there were people who chased them all the time and to top it all men forcefully enter the room. And after highlighting all these issues make my trip's customer delight managers mention that the place is safe, did they mean the place is safe to get raped. We are not prostitues and are surely not interested in seeing such a place. Make my trip associates have abused me left and right when we asked them for help. We did not force them for a refund but we requested for them to book us at a hotel of choice which obviously would br safe.in return nitish singh sends me an email mentioning they can't do anything and incase if anything goes wrong with we two women the indian counsulate would come and take care of the issue, what sort of baseless answers are these. Incase if there is a problem in the middle of the night does this mean that the indian ambassador will come at our beck and call. Make my trip is the most horrible company to book travel options, not because they didnot help but they clearly promote places that have illegal activities and prostitution. I will surely take this to a level of supreme court Was this information helpful? | |||||
Jul 16, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 MakeMyTrip India Customer Care's response Dear smms1729, We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Booking ID or • Correct Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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