[Resolved]  MakeMyTrip India — complain about makemytrip against cab booking service

Address:	Gurgaon, Haryana, 110009
Website:	www.makemytrip.com

I had booked cab service from mahabaleshwar to pune airport. The journey date and time was 19th july 2017 07:30 hrs. I got confirmation that my cab is booked. I paid all amoutn as well. But on journey date when i was planning to get ready to go to pune to catch flight. I made call at 7:00 in the morning and asked about cab service. They took 15 minutes to check and at 7:20 they told me that my booking is cancelled due to unavailability of cab. I got shocked and syrprised to know that because i didn't receive any sms or confirmation regarding that. When i asked them i didn't get any confirmation either on mail or sms on my phone. The simple reply was sorry but we sent. Just because of that you can imagine what i suffered just bacause of that. You can imagine what happens when someone has to catch flight and waiting for cab and he gets simple answer 5 mints before schedule time that cab will not come.

Never book any cab or bus service fro makemytrip.com. They are unprofessional and provide poor service. The simple answer they say is sorry. Very poor service from makemytrip.

And when i complained about this on their customer care, the response was even negative and they were saying we can not do anything.

This type of aganecy just make customer fool and don't provide service for what they charge.