MakeMyTrip India — complaint about make my trip and its services

SANTHANAM VAJRAVELU

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600110
Website:	Makemytrip

Respected sir,
Good day
During my flight ticket booking lot of time banking mode got changed and mistake happened on my booking date.
Booking id: nn[protected] by make my trip
Around 21.56 hrs i called the customer care then they transferred to international department then i was waiting almost 20 minutes to 30 minutes to get him on line without response. Later he came on the line tried my request to change my date from 10nth dec to 13 nov 2018. But he declained and not done with my request.
Due to that i have happened to book a new ticket again with you for dated 13nov 2018 trip id is[protected]. By cleartrip

Kindly look in to this matter to provide justice for the failure of assistance and for my difficulties and over run expences.
With regards,
V. Santhanam
Mob [protected] (Whatsapp)

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MakeMyTrip India customer support has been notified about the posted complaint.

Nov 11, 2018

Updated by SANTHANAM VAJRAVELU Kindly give a fair justice for my distress and my time and money loss.

On top of that he was sending the false reply message Problem Solved in 0 Minutes where i was waiting for long time as i mentioned and with negative feed back .

With Regards,

V. SANTHANAM