[Resolved]  MakeMyTrip India — complaint about make my trip arrangement

I ram jaiswal choose MMT agency for the best trip and can enjoy my trip without any tention of getting the thing arranged and managing my trip but I felt it was the worst trip of my life as per personally I could have planned much better trip by myself .so i will write in points whatever I had issues with the trip :-

(1)- As from the first day when we landed in Bangkok there was no transfer arranged by you team as i have already informed your team regarding the changes in timings of the flight way before but your team did not took it seriously and you all wasted 3-4 hours at Bangkok airport and could have our dinner also as we were busy in arranging the things on our own and then we reached pattaya at 5'o clock in the morning and at 7'o clock your tour guide calls and says to be ready in 15 minutes or else he gonna leave us as it was like we have been doing formality by making this trip as we did not came here to enjoy and relax.

(2)- When we came to Bangkok airport on 20th august from pattaya for the krabi flight when we reached the airport we came to know that flight has been delayed for about 3 hours which was booked by your team itself and we were not informed about this and when we contacted for this they said sorry we forget to tell and by this we wasted our whole day at Bangkok airport as we could have planned something if we were informed.

(3)- when we reached krabi we came to know that you all haven't added phi phi island tour as I have already paid for that and your agent told me to pay 2000TBH per person if we want to go so by this you all wasted that day too and when we reached hotel we saw that the hotel room doesn't even have AC in that room and it was low grade room and as I paid for 3 star hotel and did not have expected this kind of standard from MMT and as I did not had any option left I had to stay in that room and when I informed your team about this they took the whole day to solve this problem approx 9 pm and that day of our even got wasted as your agency did not planned anything for us that but took money from us.

(4)- when we came back to Bangkok from krabi as that day special so I planned a honeymoon value pack for that day and as these thing were even mention in the PDF you all provided at the time of payment but I don't know how irresponsibly you all managed the things and wasted that day too and at evening there was cruise ride planned for us but that day none of your tour guide contacted us and after all these thing I had to contact you all for so many times due to which I got very disturbed with this and due to which all o[censored]s couldn't enjoy anything and were expecting to quickly over this trip.

As I planned this trip for my partner as there was special day for her but you 'll ruined our trip and I hope not to choose MMT next time for any of my trips and going to suggest others also not make mistake which I made as you all wasted my time, money and mood.

I have sent all the attachments you all can go through this.

And once again thankyou MMT for arranging such a worst trip.